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Contact Us

Contact Dollar Bank in Pittsburgh and Cleveland

Dollar Bank offers a wide variety of products and services. If you have any questions regarding a specific account or service, please contact us.

Call us

Call Us

For website or Online Banking questions, please call: 1-800-828-5527.
For information about your account, please call: 1-800-242-1616,
Monday - Friday 8 AM - 8 PM and Saturday 9 AM - 3 PM.

TTY – 1-800-231-2465 or 412-261-4988

Dollar Bank representatives are available Monday through Friday from 8:00 AM to 8:00 PM and Saturday from 9:00 AM to 3:00 PM
Email us E-mail us
Contact us anytime and from anywhere by sending an e-mail to a Customer Service Representative.
Visit us Visit us at a branch
Find a Dollar Bank office or surcharge-free ATM.
Visit us

Report a lost/stolen card or fraudulent charges

Dollar Bank Debit MasterCard: 1-800-535-2557
Dollar Bank Visa Credit Card: 1-877-732-2296
Dollar Bank ATM Card: 1-800-535-2557

Report an Error involving an International Remittance Transfer

Call 1-800-535-2557
Or write Card Services, P.O. Box 765, Pittsburgh, PA 15230
Email CardServices@DollarBank.com
Switch to us Switch to us
Everything you need to switch your account to Dollar Bank is right here.
Information Requests and Error Notifications for Home Equity Term Loans and Mortgage Loans

Information Requests and Error Notifications for Home Equity Term Loans and Mortgage Loans

Information Requests and Error Notifications: Dollar Bank has established a specific address for Information Requests and Error Notifications for home equity term loans and mortgage loans. This address must be used to request information about your loan or to assert that an error has been made on your loan. The address for Information Requests and Error Notifications is Dollar Bank Servicing Center, P.O. Box 8469, Canton, Ohio 44711.
Loan Relief or Other Assistance for Service members

Loan Relief or Other Assistance for Service Members:

Dollar Bank Servicing Center
P.O. Box 8469
Canton, OH 44711
1-800-421-8059

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