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Dollar Bank Personal Banking FAQs:

What is Dollar Bank's Privacy Policy?

Where are Dollar Bank Offices located?

What regions does Dollar Bank serve?

How do I open a Dollar Bank checking or savings account over the Internet?

How do I apply for a Dollar Bank mortgage over the Internet?

 How do I apply for a Dollar Bank loan or line of credit over the Internet?

How do I sign up for online banking?

How do I contact the bank if I have a question about my Dollar Bank account?


Online Banking FAQs:

 What should I do if I get an e-mail requesting information about my Dollar Bank accounts?

 What steps has Dollar Bank taken to ensure the privacy and security of my information as an online banking user?

What steps can I take to help ensure my security and privacy as an online banking user?

Can I share my user ID and password with other account holders?

What is Secure Socket Layer (SSL)?

What should I do if I forget my online banking ID or password?

Is there a fee to use online banking?
When is online banking available?
How do I sign up for online banking?
If I already have an account with Dollar Bank, how do I get online banking access?
Should I complete an Online Banking Sign Up Form for each account I have at Dollar Bank?

How do I sign up for online bill payment in online banking?
How do I set up merchants for payment in online banking?
How do I know if my payment made in online banking has been accepted?
When will my online banking payments be sent to the merchant?
How is my online banking payment sent to a merchant?
What should I do if a merchant doesn't receive a payment I made through online banking?

What accounts can I use with online banking, and what kind of transactions can I make?
When can I purchase United States savings bonds using online banking?
What regions does Dollar Bank serve?
Can I use online banking if I don't live in southwestern Pennsylvania or northeastern Ohio?

Can I use telephone banking even if I'm an online banking user?

 How do I update my e-mail options in online banking?

 How do I contact the bank if I have a question about my Dollar Bank account?


If you have any questions about this website, please contact us at customerservice@dollarbank.com


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Federal Savings Bank. All rights reserved.

Office Locations throughout Pittsburgh and Western Pennsylvania, Cleveland and Eastern Ohio