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If you have a question about something you see in our site or if you need a more specific answer, we are here to
help. We welcome your comments and questions and we understand that sometimes you can't replace talking to a
live person. Choose your method below for contacting us.
E-mail a Dollar Advisor
Frequently Asked Questions
Customer Service Number: 1-800-828-5527
Account Service Representatives can be reached Monday through Friday 8 a.m. to 8 p.m., and Saturdays 9 a.m. to
3 p.m.
E-mail us at: custsrvc@dollarbank.com
Please do not send personal account information (e.g. account numbers) or other confidential information through
standard e-mail, as it is not secure. If you have questions about your existing Dollar Bank account, please
phone the customer service number listed above or use the following secure link
E-mail a Dollar Advisor.
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