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Identity Theft Information
Identity theft occurs when a thief obtains and uses your personal and financial information, such as your Social
Security Number and bank account numbers, without your permission to commit fraud or other crimes. Skilled thieves
have a variety of ways to obtain your personal information including: stealing your mail
(i.e. bank and credit card statements, tax information, new checks or credit card offers), phishing
online or completing a change of address form to divert your mail.
Identity theft is a rising crime around the world. For instance, according to the Federal Trade Commission’s
Consumer Sentinel complaint database, from January 1 – December 31, 2004 there were over 635,000 consumer fraud and
identity theft complaints and reported losses of more than $547 million.
If you have experienced fraudulent activity on one or more of your Dollar Bank accounts, please call
1-800-535-2557 or 1-800-242-BANK. You can also file a complaint with the Federal Trade Commission by calling the
Free Identity Theft Hotline at 1-877-ID-THEFT or using the online complaint form at
www.ftc.gov/idtheft.
Dollar Bank has gathered some information from the experts for you to read. Click one of the links below for
detailed information on identity theft and how to report an incident, tips on how to protect yourself and more
statistics on reported incidents.
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