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Trusteer Rapport - Security Software

Download Trusteer Rapport Now

We are offering additional security software to protect your Dollar Bank Online Banking sessions from being interrupted and personal information from being intercepted. This security software scans and cleans your Online Banking session for viruses. Trusteer Rapport is an additional layer of security to the antivirus or security software you already use and the security systems we use at Dollar Bank.

What exactly does Trusteer Rapport do?
Trusteer Rapport creates a tunnel for safe communication between your computer and Dollar Bank’s system by protecting your internet connection during every Online Banking session. Trusteer Rapport blocks malicious attempts to access your online account information.

What does Trusteer Rapport protect against?
Trusteer Rapport protects against access to your bank accounts and your private information through Online Banking. Dollar Bank has taken every step to protect against these types of threats, but the risk that is beyond our control is the computer you use to do your banking. Trusteer Rapport helps to protect against information attacks, like malware and phishing attempts, where criminals attempt to access Online Banking directly through your computer.

How does Trusteer Rapport make banking online secure?
When you connect to Online Banking at Dollar Bank, Trusteer Rapport does three main things in the background to make it extremely difficult for criminals to target you:
  • Verifies your connection to the authentic Dollar Bank Online Banking website as opposed to being redirected by an outsider to a fake website created by criminals.
  • Locks down communication between your computer and Dollar Bank’s website. This prevents criminals from intruding during your Online Banking session.
  • Protects your computer and internet connection by creating a tunnel for safe communication with Dollar Bank, preventing criminals from using malware to steal your log-in data and tamper with transactions.
If you are interested in learning more about Trusteer Rapport, please click here.

Trusteer Rapport is—
  • Available at no cost to you
  • Proven to work
  • Easy to use
Trusteer Rapport is very easy to download and install. Pop-Up Blockers must be disabled in order to download Trusteer Rapport Security Software. They can be enabled again after the download is complete.
Download Trusteer Rapport Now
  1. Click the “Download Now” button to install it on your computer. This only takes a couple of minutes. A short video demonstrating how to install is available here.
  2. Click Next, Yes and Continue when prompted, until installation is complete.
  3. Once installed, a small icon will appear next to your browser’s address bar as seen in the picture below. This icon is green when you are on a website protected by Trusteer Rapport and gray when you are on a website that is not protected by Trusteer Rapport. The icon is for your information only and does not require any action from you.
  4. When you first log in to Online Banking after installing Trusteer Rapport, you will see a message asking you to approve the protection of your Online Banking login information. From this point on, Trusteer Rapport works in the background and only pops up if a security risk is identified.

By downloading and installing Trusteer Rapport you agree with Trusteer's terms and conditions for Rapport. Please note that Dollar Bank is providing you the option to use this version of Trusteer Rapport free of charge, but Trusteer Rapport is not a Dollar Bank product or service. Dollar Bank does not guarantee, nor is Dollar Bank otherwise responsible for, the performance of Rapport or Trusteer. For questions or issues with Trusteer Rapport, please visit
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